Everything You Might Be Wondering

Standard shipping within the continental US takes 2-5 business days. For Hawaii and Alaska, please allow up to 5-8 business days for delivery.

You'll receive a shipping confirmation email with a tracking link as soon as your order is on its way.

We offer free shipping on all orders over $50. For orders below this amount, a flat shipping fee of $7 will be applied at checkout.

At this time, we ship within the United States, including the continental US, Hawaii, and Alaska.

We're a growing brand rooted in Vietnamese heritage, and we're working to bring Coba's Daughter to daughters around the world. Follow us on social media or sign up for our newsletter to be the first to know when international shipping becomes available.

• https://www.instagram.com/cobasdaughter/
• https://www.facebook.com/cobasdaughter
• https://www.tiktok.com/@cobasdaughter.official

* We also sell in Vietnam for a detailed list of distributors in the Vietnamese market, please refer to:

1. Duy Anh Fashion and Cosmetics (DAFC)

- Da Nang International Airport – Hoa Cuong Ward, Da Nang City, Vietnam.

- Tan Son Nhat International Airport – 58 Truong Son St, Tan Binh Dist, Ho Chi Minh City, Vietnam.

- Cam Ranh International Airport - Nguyen Tat Thanh St, Cam Hai Dong, Cam Lam Dist, Khanh Hoa Province.

- Noi Bai International Airport – Phu Minh Ward, Soc Son Dist., Hanoi City.

- Phu Quoc International Airport – Duong To Ward, Phu Quoc City, Kien Giang Province.

2. OH!SOME

- OH!SOME Vincom Mega Mall Thao Dien – 161 Vo Nguyen Giap St., An Khanh Ward, Thu Duc City (Dist. 2), HCMC.

- OH!SOME Thiso Mall Sala – 10 Mai Chi Tho St., Thu Thiem, An Khanh Ward, Thu Duc City (Dist. 2), HCMC.

- OH!SOME Vincom Dong Khoi – Floor B2, Vincom Center Dong Khoi, 72 Le Thanh Ton St., Ben Nghe Ward, Dist. 1, HCMC.

- OH!SOME Vincom Plaza Phan Van Tri – 12 Phan Van Tri St., Ward 5, Go Vap Dist., HCMC.

- OH!SOME Crescent Mall – 101 Ton Dat Tien St., Phu My Hung, Tan Phu Ward, Dist. 7, HCMC.

3. LIXIBOX

- Takashimaya Department Store – Floor B1, Counter 109-1, 92-94 Nam Ky Khoi Nghia St., Ben Nghe Ward, Dist. 1, HCMC.

- Estella Place – Floor 3, L3-49, 88 Song Hanh St., An Phu Ward, Thu Duc City (Dist. 2), HCMC.

- Van Hanh Mall – Floor 2, CL2-03, 11 Su Van Hanh St., Ward 12, Dist. 10, HCMC.

- AEON Mall Tan Phu – Glam Beautique Area, Ground Floor, 30 Tan Thang St., Son Ky Ward, Tan Phu Dist., HCMC.

- Website: https://www.lixibox.com/brands/coba-s-daughter

- Shopee: https://shopee.vn/lixibox_official_store

We work quickly to get your order on its way, our fulfillment process begins almost immediately after you place it.

Please note that once an order is placed, we are unable to accommodate cancellations, changes to items, quantities, or shipping details at any stage. We recommend reviewing your order carefully before confirming.

Once your order ships, you'll receive a shipping confirmation email containing your tracking ID and a direct link to follow your package's journey.

If you haven't received your confirmation email within 2 business days of placing your order, please check your spam folder or reach out to us at contact@cobasdaughter.com.

We currently don't offer custom packaging or gift card inserts within parcels at checkout but we love that you're thinking of making it special.

Our products are beautifully presented on their own and make a wonderful gift just as they are. Keep an eye on our website, we're always thinking of new ways to make your gifting experience extra memorable.

Our bestsellers are always a great place to start. They're the products our customers keep coming back to! Browse our full collection of fan favourites here:
Shop Bestsellers

We want every ritual to feel right. If something isn't working for you, we accept returns on unopened, unused items within 14 days of delivery.

To start a return, email us at contact@cobasdaughter.com with your order number and the item(s) you'd like to return. We'll guide you through the process.

Starting a return is simple. Email us at contact@cobasdaughter.com with:

• Your order number
• The item(s) you'd like to return
• The reason for your return

Our team will respond within 24h with return instructions and next steps. We just ask that you reach out before sending items back, so we can make sure everything goes smoothly on our end.

Once your return is received and inspected, your refund will be processed within 5–10 business days.

You may choose between:

• A refund to your original payment method
• Store credit (which never expires and can be used toward any future order)

We'll send you a confirmation email as soon as your refund has been issued.

For standard returns, return shipping is arranged and covered by you, we want to be upfront about that.

That said, if your item arrived damaged, defective, or if we made an error with your order, that's completely on us. In those cases, we'll provide a prepaid return label and take care of everything, no questions asked.

Just reach out at contact@cobasdaughter.com and we'll make sure it's handled with care.

To process a full refund on a gift set, we do ask that all items are returned together in their original condition, this helps us ensure everything is accounted for and processed smoothly.

If your situation is a little different or you have questions about a partial return, please reach out to us at contact@cobasdaughter.com and we'll do our best to find a solution that works for you. We're always happy to talk it through.

Once we receive and inspect your returned item(s), refunds are typically processed within 5–10 business days.

If you selected a refund to your original payment method, please allow an additional few days for your bank or card issuer to post the credit. Store credit is issued immediately upon approval. You'll receive a confirmation email either way.

We'd love for you to find exactly the right ritual for you. While we don't have a formal exchange process in place yet, the easiest path is:

1. Return the original item within 14 days of delivery
2. Place a new order for the product you'd love instead

This way, your new item ships as quickly as possible. Not sure which product to choose? Our team at contact@cobasdaughter.com is always happy to help you find the right fit.

We don't currently offer a formal money-back guarantee on opened products. However, we do accept returns on unopened, unused items within 14 days of delivery.

If an unopened product isn't what you expected, return it within 14 days for a full refund to your original payment method or store credit.

If you experience any issue with a product - such as a reaction, defect, or damage, please contact us at contact@cobasdaughter.com with a photo and your order number. We'll make it right.

Sale items are offered at a special reduced price and are final sale, meaning they aren't eligible for return or exchange.

We follow a strict no-animal-testing policy at every stage: formulation, ingredient sourcing, manufacturing, and distribution.

We believe beauty should never come at the expense of another living being and that belief is built into every product we make, not just printed on the label.

* Please note: while our practices fully align with cruelty-free standards, we do not yet hold an official cruelty-free certification. We are actively working toward this.

Yes, every product in our range is vegan.

Every formula is carefully developed and reviewed to uphold that standard, not as a trend, but as a genuine commitment.

Clean ingredients. Conscious choices.

* Please note: while our formulations meet vegan standards, we do not yet hold an official vegan certification. We are actively working toward this.

No, our products are formulated without parabens or sulfates.

We believe what goes on your skin matters as much as what goes in your body. Every ingredient is thoughtfully selected for both safety and performance, so your self-care rituals feel as good as they work.

Our formulations are developed with gentle, naturally derived ingredients designed to be kind to all skin types, sensitive skin included.

If your skin is particularly reactive, we recommend doing a small patch test first, apply a little to your inner wrist, wait 24 hours, and see how your skin responds. It's a simple step that helps you feel confident before using any new product.

We're also always happy to answer specific ingredient questions at contact@cobasdaughter.com.

Our products are formulated to last:

• Most products: 3 years from the manufacturing date (unopened)
• Coffee Body Exfoliator: 2 years from the manufacturing date

Once opened, please refer to the PAO (Period After Opening) symbol on your product packaging for the recommended usage window. To preserve quality, store products in a cool, dry place away from direct sunlight.

For skin that's craving moisture, start with our Aloe Soothing Gel, formulated with 99% pure Aloe Vera, Coconut Oil, and Glycerin to deeply hydrate, calm, and restore softness without any heaviness.

It works beautifully as a daily moisturizer for face and body, or as an after-shower ritual to lock in lasting comfort. Lightweight, non-sticky, and deeply nourishing, this one is made for skin that needs a little extra love.

* 99% pure Aloe Vera means the aloe content in the Aloe Barbadensis Leaf extract has a purity of up to 99%.

We'd love to welcome your skin gently into the ritual.

All of our products are formulated with thoughtfully selected, naturally derived ingredients designed to be kind to sensitive skin.
As always, a quick patch test before full application gives your skin the chance to say hello first.

Yes, and we've made it beautifully simple.

Your foundational Coba's Daughter routine:

1. Exfoliate - Coffee Body Exfoliator (2–3x per week) to smooth, refine, and prepare your skin
2. Cleanse - 3-in-1 Body Wash for daily gentle cleansing that nourishes as it cleans
3. Hydrate - Aloe Soothing Gel to replenish moisture and leave skin dewy and calm

Think of it as your daily ritual, not a chore, but the minutes you keep for yourself.

Our products are formulated with mild, carefully selected ingredients and many of our customers do use them throughout pregnancy.

That said, every pregnancy is beautifully different. We always recommend consulting your doctor or healthcare provider before introducing new skincare products during pregnancy, to ensure what's right for you and your little one.

Creating your Coba's Daughter account takes just a moment.

Visit cobasdaughter.com and click the User Account icon in the website header. You’ll see two sign-in options:

• Continue with email (email OTP/login code)
• Continue with Shop

Once your account is set up, you can view order history, save your details for faster checkout, and be first to hear about new arrivals and exclusive offers.

Not just yet, but we're building something worth waiting for.

We're working on a loyalty and rewards program that honors the daughters who show up for themselves, again and again. Sign up for our newsletter or follow us on social media to be the first to know when it launches.

In the meantime, our affiliate programs are a great way to share the love and earn a little something in return. Join us at: https://cobasdaughter.com/pages/affiliate-program

We use password-free login for a smoother experience, just continue with Shop or enter the one-time code sent to your email to access your account.
If you don't see the email, please check your spam or junk folder. Still having trouble? Reach us at contact@cobasdaughter.com.

Log in to your account at cobasdaughter.com and click the User Account icon in the website header, then sign in using either:

• Continue with email (email OTP/login code), or
• Continue with Shop

After signing in, you can view your order history in your account.

Not just yet, but we’re building something worth waiting for.

A referral program is in the works, created to celebrate the daughters who share us with the people they love. Sign up for our newsletter or follow us on social to be the first to know when it launches.

In the meantime, our affiliate program is a beautiful way to share the love and earn a little something in return. Join us at: https://cobasdaughter.com/pages/affiliate-program

We're making thoughtful choices, one step at a time.

Our packaging materials are designed to be recyclable where appropriate facilities exist. We encourage you to check your local recycling guidelines, as recyclability varies by region.

We are continuously exploring more sustainable packaging solutions as we grow.

To us, clean beauty is not a label, it's a standard we hold ourselves to every day.

It means formulating without sulfates and parabens, prioritizing naturally derived and carefully vetted ingredients, and never including anything we wouldn't feel comfortable putting on our own skin.

It also means beauty that feels like something - our aromatherapy-inspired scents are designed to turn your routine into a sensory ritual that genuinely recharges you.

We carefully select our ingredients from reputable suppliers with transparent sourcing practices, clear documentation, and full traceability.

Our products are developed through thorough research and manufactured in trusted facilities that follow established quality control standards and responsible production practices.

We do not test our products or ingredients on animals, and we do not ask third parties to do so on our behalf.

While we are not yet officially certified, our practices fully align with cruelty-free standards.

Yes, we offer 10% off your first purchase. Just sign up at cobasdaughter.com and we'll send your welcome code right to your inbox.

At checkout, you'll find a 'Discount Code' field, simply enter your code there and click 'Apply' to see your discount reflected in the order total before you pay.

Only one discount code can be applied per order. If you're having trouble with a code, please contact us at contact@cobasdaughter.com.

Yes, the CoBa's Daughter E-Gift Card is delivered instantly by email, never expires, and is valid only on cobasdaughter.com.

• Get yours here: https://cobasdaughter.com/products/cobas-daughter-e-gift-card?variant=52434383634741
• To Send: Select an amount → check out → receive your unique code by email → forward or share however you like.
• To Redeem: Enter the code in the discount field at checkout and the ritual begins.

Yes, we love celebrating with our community. We run seasonal promotions and holiday sales throughout the year, including Black Friday and Cyber Monday events.

But our gift sets are the best deal we offer all year round - beautifully curated, thoughtfully priced, and perfect for gifting yourself or someone you love.

Sign up for our newsletter or follow us on social media to never miss a promotion.

• https://www.instagram.com/cobasdaughter
• https://www.facebook.com/cobasdaughter
• https://www.tiktok.com/@cobasdaughter

You may be able to enjoy more than one promotion on the same order, depending on the specific offers. Some promotions can be combined (for example, a promo code alongside another eligible benefit), while others cannot.

We recommend reviewing the terms and conditions of each campaign, as combination rules vary by promotion. If a discount isn’t applying as expected, our Customer Support team will be happy to help check which offer(s) are currently eligible for your cart.

And if you're unsure which one gives you the best value, our team at contact@cobasdaughter.com is always happy to help you figure that out before you checkout.

The validity of a promo code depends on the specific code and its associated terms.

If you're unsure whether your code applies to a particular product, please contact us at contact@cobasdaughter.com before placing your order, we'll clarify straight away.

We're not able to retroactively apply past promotional pricing but we completely understand the feeling of just missing a deal.

The best way to make sure you're always the first to know about our next sale or special offer is to join our newsletter that's where we announce promotions first, just for our community.

Sign up at cobasdaughter.com and the next one will be yours.

Once an order is confirmed, we're unable to apply a promo code retroactively but please don't let it go to waste.

Your code is still valid and waiting for you on your next order, consider it a little gift saved just for when you're ready to treat yourself again.

If you have any questions about your code's expiry or how to use it, just reach out at contact@cobasdaughter.com, we're here to help.

We love hearing from you and we make it worth your while! Leave a review on your purchase and you'll automatically receive an exclusive coupon code via email within 30 minutes. Feel free to add photos or videos to share your experience too. Your coupon is valid for 30 days, so don't wait, use it on your next order and treat yourself again! If you don't see the email, please check your spam folder or reach out to our CS team at contact@cobasdaughter.com for help.

All major credit and debit cards are welcome at checkout. Additional payment options (e.g. Shop Pay, PayPal, Google Pay, Venmo, Shop Pay Installments) may be available - check at checkout or contact our team for further info.

Installment options may be available at checkout - because getting the glow shouldn't have to hurt your wallet all at once. Check at checkout or contact our team for current BNPL availability.

Yes! And our subscription lets you receive your favourite products on a recurring schedule - automatically, at a discount. You'll save 10% off every order, every time, for as long as your subscription is active. No intro tricks - just a permanent discount on every shipment.

Select the 'Subscribe & Save' option on any eligible product page, choose your preferred delivery frequency, and complete checkout. You can also browse all subscribable products at cobasdaughter.com/collections/subscription.

You save 10% off every order for as long as your subscription is active. This discount is applied automatically - no code needed.

Subscription orders are already discounted, so they cannot be combined with additional promo codes or TYB reward discounts. Your subscription price is always base price minus 10%, unless a promotion explicitly states otherwise in its fine print.

Currently eligible products:
• Robusta Coffee Body Scrub (10.6 oz)
• 99% Pure Aloe Soothing Gel (10.6 oz)
• 3-in-1 Bubble Bath, Body Wash & Hand Wash (16.9 oz)
• Heat Protectant & Frizz Control Oil (1.69 oz)

* Note: Limited edition items and bundles are excluded.

Your payment method is automatically charged 1 day before your scheduled shipment. You'll receive a notification before the charge is processed.

You can choose from four delivery frequencies:
• Every 30 days
• Every 45 days
• Every 60 days
• Every 90 days

Your preference can be selected at the product page or updated anytime via your account portal.

Yes. You can temporarily pause your subscription via your account portal. No need to cancel and restart - your subscription stays in place.

Yes. You can skip your next scheduled delivery at any time through your account portal. Your subscription stays active, and your regular cadence resumes after the skipped shipment.

You can cancel anytime through your account portal - no fees, no penalties, no minimum commitment. Make sure to cancel before your next scheduled charge date to avoid being billed for the upcoming order.

TYB (Try Your Best) is our loyalty rewards platform where Coba's Daughter engages with our community - The Daughterhood. Through the TYB app, members interact with the brand, complete fun challenges, create content, and earn coins that can be redeemed for real discounts.

Join here: invite.tyb.xyz/brand/cobas-daughter

Yes - joining the TYB Community is completely free and open to all customers and brand fans.

You can sign up via the TYB app or directly through our community page:
→ invite.tyb.xyz/brand/cobas-daughter

As a member our community, you'll get:
• Coins redeemable for discounts on cobasdaughter.com
• Access to exclusive brand challenges & rewards
• Community-exclusive chat channels
• Privileged perks & offers when purchasing products
• The chance to experience our body care rituals firsthand
• A like-minded circle of fellow CoBa's Daughters

You earn coins by:
• Completing brand challenges (content creation, reviews, surveys, quizzes)
• Referring friends to join our TYB community
• Sharing Obsessions on TYB
• Making purchases on cobasdaughter.com

There are 3 membership levels based on coins earned:

• CoBa's Bestie — 7,500 coins → $30 discount
• CoBa's Sisters — 8,334 coins → $51 discount
• CoBa's Daughters — 8,750 coins → $70 discount

Note: Coins earned may vary depending on the challenge.

At Level 1, 1 coin = $0.004 in discount value. As you level up, coin value can increase up to 2x this base rate , making it more rewarding the more you engage.

Challenges are fun, easy daily brand activities that TYB members complete in exchange for coins. They're curated by the Coba's Daughter team and often include:
• Content creation
• Product reviews
• Surveys & quizzes

Earning rewards is effortless - just show up and participate!

When you're ready to redeem, TYB generates a unique discount code for you - delivered both in the app and to your registered email. Apply it at checkout on cobasdaughter.com or the TYB Shop to receive your discount.

* Note: Codes may have expiry dates. Check the code details in your TYB account.

Yes. Your cart total must be at least $80 (before discounts, shipping, and taxes) to redeem a coin reward code.

No. Subscription orders are already discounted at 10% off, so TYB discount codes cannot be applied to subscription orders.

TYB discount codes can stack with some promotions, but not all. Check the specific promotion's terms to confirm whether stacking is allowed.

Coins earned from a returned order may be deducted from your balance. Please contact us or check the TYB app for details on how returns affect your coin balance.

Make sure the email address on your TYB account matches the email address on your cobasdaughter.com account exactly. A mismatch is the most common reason coins or rewards don't appear correctly.

First, check that your TYB and cobasdaughter.com accounts use the same email address. If the issue persists, reach out to us and we'll be happy to look into it for you.

While we primarily focus on a direct relationship with our community, we are open to thoughtful wholesale partnerships.

For streamlined business orders, you can find us on Amazon Seller Center at: https://sellercentral.amazon.com/orders-v3/fba/all?orderType=businessBuyer&date-range=1759251600000-1772384399000&page=4

For all other individual retail requests, please reach out to us at contact contact@cobasdaughter.com, we’d love to see if our values align.

Yes! Our affiliate program is open and available at: https://cobasdaughter.com/pages/affiliate-program

Join our community of creators who share their self-care rituals and earn while doing it.

Thank you for wanting to partner with CoBa's Daughter! For all PR, press, or influencer collaboration inquiries, please send your information to pr@cobasdaughter.com.

We receive a meaningful volume of partnership requests, and our PR team personally reviews each one. If there's a current opportunity that feels like a genuine fit, they'll be in touch.

We're building something meaningful here and we want every partnership to reflect that.

Reach our team by email at contact@cobasdaughter.com. Whether it's a question about your order, a product concern, or just need some guidance on which ritual to start with, we'd love to hear from you.

Our customer care team is available Monday through Friday, 9:00 AM – 5:00 PM ET.

Emails received outside of business hours will be answered on the next business day. We aim to respond to every message with the care it deserves.

We aim to respond to all inquiries within 24 hours on business days (Monday–Friday).

During high-volume periods - like product launches or seasonal sales, it may take slightly longer, but we promise every message receives a thoughtful reply.

Your safety is our priority, please stop using the product immediately if you experience any irritation or adverse reaction.

Email us at contact@cobasdaughter.com with:

• Your order number
• The product name and lot/batch number (found on the packaging)
• A photo and description of the reaction

Our team will respond promptly and work with you to make it right.