Everything You Might Be Wondering

Standard shipping within the continental US takes 2-5 business days. For Hawaii and Alaska, please allow up to 5-8 business days for delivery.

You'll receive a shipping confirmation email with a tracking link as soon as your order is on its way.

We offer free shipping on all orders over $200! For smaller orders, a flat shipping fee will be added at checkout.

At this time, we ship within the United States only, including the continental US, Hawaii, and Alaska.

We're a growing brand rooted in Vietnamese heritage, and we're working to bring Coba's Daughter to daughters around the world. Follow us on social media or sign up for our newsletter to be the first to know when international shipping becomes available.

• https://www.instagram.com/cobasdaughter/
• https://www.facebook.com/cobasdaughter
• https://www.tiktok.com/@cobasdaughter

We work quickly to get your order on its way, our fulfillment process begins almost immediately after you place it.

Please note that once an order is placed, we are unable to accommodate cancellations, changes to items, quantities, or shipping details at any stage. We recommend reviewing your order carefully before confirming.

Once your order ships, you'll receive a shipping confirmation email containing your tracking ID and a direct link to follow your package's journey.

If you haven't received your confirmation email within 2 business days of placing your order, please check your spam folder or reach out to us at contact@cobasdaughter.com.

We currently don't offer custom packaging or gift card inserts within parcels at checkout but we love that you're thinking of making it special.

Our products are beautifully presented on their own and make a wonderful gift just as they are. Keep an eye on our website, we're always thinking of new ways to make your gifting experience extra memorable.

We want every ritual to feel right. If something isn't working for you, we accept returns on unopened, unused items within 14 days of delivery.

To start a return, email us at contact@cobasdaughter.com with your order number and the item(s) you'd like to return. We'll guide you through the process.

Starting a return is simple. Email us at contact@cobasdaughter.com with:

• Your order number
• The item(s) you'd like to return
• The reason for your return

Our team will respond within 24h with return instructions and next steps. We just ask that you reach out before sending items back, so we can make sure everything goes smoothly on our end.

Once your return is received and inspected, your refund will be processed within 5–10 business days.

You may choose between:

• A refund to your original payment method
• Store credit (which never expires and can be used toward any future order)

We'll send you a confirmation email as soon as your refund has been issued.

For standard returns, return shipping is arranged and covered by you, we want to be upfront about that.

That said, if your item arrived damaged, defective, or if we made an error with your order, that's completely on us. In those cases, we'll provide a prepaid return label and take care of everything, no questions asked.

Just reach out at contact@cobasdaughter.com and we'll make sure it's handled with care.

To process a full refund on a gift set, we do ask that all items are returned together in their original condition, this helps us ensure everything is accounted for and processed smoothly.

If your situation is a little different or you have questions about a partial return, please reach out to us at contact@cobasdaughter.com and we'll do our best to find a solution that works for you. We're always happy to talk it through.

Once we receive and inspect your returned item(s), refunds are typically processed within 5–10 business days.

If you selected a refund to your original payment method, please allow an additional few days for your bank or card issuer to post the credit. Store credit is issued immediately upon approval. You'll receive a confirmation email either way.

We'd love for you to find exactly the right ritual for you. While we don't have a formal exchange process in place yet, the easiest path is:

1. Return the original item within 14 days of delivery
2. Place a new order for the product you'd love instead

This way, your new item ships as quickly as possible. Not sure which product to choose? Our team at contact@cobasdaughter.com is always happy to help you find the right fit.

We don't currently offer a formal money-back guarantee on opened products. However, we do accept returns on unopened, unused items within 14 days of delivery.

If an unopened product isn't what you expected, return it within 14 days for a full refund to your original payment method or store credit.

If you experience any issue with a product - such as a reaction, defect, or damage, please contact us at contact@cobasdaughter.com with a photo and your order number. We'll make it right.

Sale items are offered at a special reduced price and are final sale, meaning they aren't eligible for return or exchange.

We follow a strict no-animal-testing policy at every stage: formulation, ingredient sourcing, manufacturing, and distribution.

We believe beauty should never come at the expense of another living being and that belief is built into every product we make, not just printed on the label.

* Please note: while our practices fully align with cruelty-free standards, we do not yet hold an official cruelty-free certification. We are actively working toward this.

Yes, every product in our range is vegan.

Every formula is carefully developed and reviewed to uphold that standard, not as a trend, but as a genuine commitment.

Clean ingredients. Conscious choices.

* Please note: while our formulations meet vegan standards, we do not yet hold an official vegan certification. We are actively working toward this.

No, our products are formulated without parabens or sulfates.

We believe what goes on your skin matters as much as what goes in your body. Every ingredient is thoughtfully selected for both safety and performance, so your self-care rituals feel as good as they work.

Our formulations are developed with gentle, naturally derived ingredients designed to be kind to all skin types, sensitive skin included.

If your skin is particularly reactive, we recommend doing a small patch test first, apply a little to your inner wrist, wait 24 hours, and see how your skin responds. It's a simple step that helps you feel confident before using any new product.

We're also always happy to answer specific ingredient questions at contact@cobasdaughter.com.

Our products are formulated to last:

• Most products: 3 years from the manufacturing date (unopened)
• Coffee Body Exfoliator: 2 years from the manufacturing date

Once opened, please refer to the PAO (Period After Opening) symbol on your product packaging for the recommended usage window. To preserve quality, store products in a cool, dry place away from direct sunlight.

For skin that's craving moisture, start with our Aloe Soothing Gel, formulated with 99% pure Aloe Vera, Coconut Oil, and Glycerin to deeply hydrate, calm, and restore softness without any heaviness.

It works beautifully as a daily moisturizer for face and body, or as an after-shower ritual to lock in lasting comfort. Lightweight, non-sticky, and deeply nourishing, this one is made for skin that needs a little extra love.

* 99% pure Aloe Vera means the aloe content in the Aloe Barbadensis Leaf extract has a purity of up to 99%.

We'd love to welcome your skin gently into the ritual.

All of our products are formulated with thoughtfully selected, naturally derived ingredients designed to be kind to sensitive skin.
As always, a quick patch test before full application gives your skin the chance to say hello first.

Yes, and we've made it beautifully simple.

Your foundational Coba's Daughter routine:

1. Exfoliate - Coffee Body Exfoliator (2–3x per week) to smooth, refine, and prepare your skin
2. Cleanse - 3-in-1 Body Wash for daily gentle cleansing that nourishes as it cleans
3. Hydrate - Aloe Soothing Gel to replenish moisture and leave skin dewy and calm

Think of it as your daily ritual, not a chore, but the minutes you keep for yourself.

Our products are formulated with mild, carefully selected ingredients and many of our customers do use them throughout pregnancy.

That said, every pregnancy is beautifully different. We always recommend consulting your doctor or healthcare provider before introducing new skincare products during pregnancy, to ensure what's right for you and your little one.

Creating your Coba's Daughter account takes just a moment.

Visit cobasdaughter.com and click the User Account icon in the website header. You’ll see two sign-in options:

• Continue with email (email OTP/login code)
• Continue with Shop

Once your account is set up, you can view order history, save your details for faster checkout, and be first to hear about new arrivals and exclusive offers.

Not just yet, but we're building something worth waiting for.

We're working on a loyalty and rewards program that honors the daughters who show up for themselves, again and again. Sign up for our newsletter or follow us on social media to be the first to know when it launches.

In the meantime, our affiliate programs are a great way to share the love and earn a little something in return. Join us at: https://cobasdaughter.com/pages/affiliate-program

We use password-free login for a smoother experience, just continue with Shop or enter the one-time code sent to your email to access your account.
If you don't see the email, please check your spam or junk folder. Still having trouble? Reach us at contact@cobasdaughter.com.

Log in to your account at cobasdaughter.com and click the User Account icon in the website header, then sign in using either:

• Continue with email (email OTP/login code), or
• Continue with Shop

After signing in, you can view your order history in your account.

Not just yet, but we’re building something worth waiting for.

A referral program is in the works, created to celebrate the daughters who share us with the people they love. Sign up for our newsletter or follow us on social to be the first to know when it launches.

In the meantime, our affiliate program is a beautiful way to share the love and earn a little something in return. Join us at: https://cobasdaughter.com/pages/affiliate-program

We're making thoughtful choices, one step at a time.

Our packaging materials are designed to be recyclable where appropriate facilities exist. We encourage you to check your local recycling guidelines, as recyclability varies by region.

We are continuously exploring more sustainable packaging solutions as we grow.

To us, clean beauty is not a label, it's a standard we hold ourselves to every day.

It means formulating without sulfates and parabens, prioritizing naturally derived and carefully vetted ingredients, and never including anything we wouldn't feel comfortable putting on our own skin.

It also means beauty that feels like something - our aromatherapy-inspired scents are designed to turn your routine into a sensory ritual that genuinely recharges you.

We carefully select our ingredients from reputable suppliers with transparent sourcing practices, clear documentation, and full traceability.

Our products are developed through thorough research and manufactured in trusted facilities that follow established quality control standards and responsible production practices.

We do not test our products or ingredients on animals, and we do not ask third parties to do so on our behalf.

While we are not yet officially certified, our practices fully align with cruelty-free standards.

Yes, we offer 10% off your first purchase.

Here’s how to receive it:

1. Visit our website.
2. Enter your email in the sign-up field on the homepage.
3. After submitting your email, a pop-up will appear displaying your unique discount code.
4. Copy the code and apply it at checkout to enjoy 10% off your first order.

If the pop-up doesn’t appear, try refreshing the page or using a private/incognito browser to ensure you’re accessing it as a first-time visitor.

At checkout, you'll find a 'Discount Code' field, simply enter your code there and click 'Apply' to see your discount reflected in the order total before you pay.

Only one discount code can be applied per order. If you're having trouble with a code, please contact us at contact@cobasdaughter.com.

Yes, the CoBa's Daughter E-Gift Card is delivered instantly by email, never expires, and is valid only on cobasdaughter.com.

• Get yours here: https://cobasdaughter.com/products/cobas-daughter-e-gift-card?variant=52434383634741
• To Send: Select an amount → check out → receive your unique code by email → forward or share however you like.
• To Redeem: Enter the code in the discount field at checkout and the ritual begins.

Yes, we love celebrating with our community. We run seasonal promotions and holiday sales throughout the year, including Black Friday and Cyber Monday events.

But our gift sets are the best deal we offer all year round - beautifully curated, thoughtfully priced, and perfect for gifting yourself or someone you love.

Sign up for our newsletter or follow us on social media to never miss a promotion.

• https://www.instagram.com/cobasdaughter
• https://www.facebook.com/cobasdaughter
• https://www.tiktok.com/@cobasdaughter

You may be able to enjoy more than one promotion on the same order, depending on the specific offers. Some promotions can be combined (for example, a promo code alongside another eligible benefit), while others cannot.

We recommend reviewing the terms and conditions of each campaign, as combination rules vary by promotion. If a discount isn’t applying as expected, our Customer Support team will be happy to help check which offer(s) are currently eligible for your cart.

And if you're unsure which one gives you the best value, our team at contact@cobasdaughter.com is always happy to help you figure that out before you checkout.

The validity of a promo code depends on the specific code and its associated terms.

If you're unsure whether your code applies to a particular product, please contact us at contact@cobasdaughter.com before placing your order, we'll clarify straight away.

We're not able to retroactively apply past promotional pricing but we completely understand the feeling of just missing a deal.

The best way to make sure you're always the first to know about our next sale or special offer is to join our newsletter that's where we announce promotions first, just for our community.

Sign up at cobasdaughter.com and the next one will be yours.

Once an order is confirmed, we're unable to apply a promo code retroactively but please don't let it go to waste.

Your code is still valid and waiting for you on your next order, consider it a little gift saved just for when you're ready to treat yourself again.

If you have any questions about your code's expiry or how to use it, just reach out at contact@cobasdaughter.com, we're here to help.

Not yet, but it's on the way. We're developing a Subscribe & Save program so you can receive your favorites on your own rhythm, with perks for being a loyal customer. Sign up for our newsletter to be the first to know when it launches.

Not yet, but it's on the way. We're developing a Subscribe & Save program so you can receive your favorites on your own rhythm, with perks for being a loyal customer. Sign up for our newsletter to be the first to know when it launches.

This will be a feature once our Subscribe & Save program launches. You'll be able to skip, pause, or reschedule deliveries to match your rhythm. We'll announce all the details soon. Sign up for our newsletter to be the first to know.

We're still finalizing the details of our Subscribe & Save program, including how promotions will work alongside subscriber benefits. Once it launches, all the terms will be clearly communicated. Sign up for our newsletter to be the first to know when it launches.

We're still finalizing the details of our Subscribe & Save program, including discount rates or subscribers. Once it launches, all the terms will be clearly communicated. Sign up for our newsletter to be the first to know when it launches.

While we primarily focus on a direct relationship with our community, we are open to thoughtful wholesale partnerships.

For streamlined business orders, you can find us on Amazon Seller Center at: https://sellercentral.amazon.com/orders-v3/fba/all?orderType=businessBuyer&date-range=1759251600000-1772384399000&page=4

For all other individual retail requests, please reach out to us at contact contact@cobasdaughter.com, we’d love to see if our values align.

Yes! Our affiliate program is open and available at: https://cobasdaughter.com/pages/affiliate-program

Join our community of creators who share their self-care rituals and earn while doing it.

Thank you for wanting to partner with CoBa's Daughter! For all PR, press, or influencer collaboration inquiries, please send your information to pr@cobasdaughter.com.

We receive a meaningful volume of partnership requests, and our PR team personally reviews each one. If there's a current opportunity that feels like a genuine fit, they'll be in touch.

We're building something meaningful here and we want every partnership to reflect that.

Reach our team by email at contact@cobasdaughter.com. Whether it's a question about your order, a product concern, or just need some guidance on which ritual to start with, we'd love to hear from you.

Our customer care team is available Monday through Friday, 9:00 AM – 5:00 PM ET.

Emails received outside of business hours will be answered on the next business day. We aim to respond to every message with the care it deserves.

We aim to respond to all inquiries within 24 hours on business days (Monday–Friday).

During high-volume periods - like product launches or seasonal sales, it may take slightly longer, but we promise every message receives a thoughtful reply.

Your safety is our priority, please stop using the product immediately if you experience any irritation or adverse reaction.

Email us at contact@cobasdaughter.com with:

• Your order number
• The product name and lot/batch number (found on the packaging)
• A photo and description of the reaction

Our team will respond promptly and work with you to make it right.